We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Technical Operations Analyst, Night Shift Work From Home We are seeking a talented and self-motivated Technical Operations Analyst to join a growing technology team in Chicago. The successful candidate will bring a passion for all things systems-related, from hardware...
...propelled by the passion and creativity of the 5 Points Team. Come join us! Job Details: We are seeking a detail-oriented and proactive recruiter to join our dynamic HR team. The ideal candidate will play a crucial role in supporting our talent acquisition efforts by...
...customers by taking inbound calls. Are you interested in... ...position? Take our virtual experience and learn what it is like to work in this role.Click here... ...by exploring the career center, networking with colleagues... ... work setting, both at home and in office Comfortable...
...Chesapeake Protective Services is currently accepting applications for Unarmed Guards within the surrounding Baltimore area looking for Full & Part-time Employment: All candidates must have: Active Maryland Guard Card. Maryland Wear & Carry permit Service...
...School Psychologist Nyman Associates is seeking compassionate, self-directed, and organized individuals to support students psycho-educational needs. Position Summary: As a School Psychologist, you play a vital role in supporting students' academic, social-emotional...