Job Description

At Fairmont Scottsdale Princess our retail outlets reflect the luxury of our hotels and the authenticity of our destinations. We invite you to showcase your passion for engaging service as a Retail Christmas at the Princess Supervisor where your warmth and knowledge of our offerings will assist guests in recreating our exceptional hotel experience in their own homes.

• Develop inspire and retain top talent
• Coach and develop to maximize the success and selling potential of all sales associates
• Set and reinforce clear and aligned expectations performance results and accountability with all associates
• Effectively and fairly manage and drive high performance of all associates
• Ensure onboarding and continued training of the associate team
• Positively communicate personal and outlet sales goals (Budget ADS UPT SPH EES) promotions and incentives to team.
• Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all initiatives
• Ensure team communication; reinforcing that retail leadership at every level are focused and accountable to selling
• Develop and grow a highly satisfied and loyal customer base through team follow up and accountability
• Develop and drive company selling strategies that will be implemented by the retail leadership team
• Develop shopping experience initiatives
• Implement company selling strategies
• Make good factbased shopkeeper decisions that keep the store full and abundant
• Build a store environment that is sharply focused on consistently delivering exceptional shopping experiences
• Lead consistent focus on delivering engaging customer experiences
• Promote the culture of colleague recognition
• Build a team that works well together based on the needs of the division
• Direct inventory management activities
• Proactive Outlet Operation Execution (Business Preparation Management Coverage Communication)
• Accountability of all outlet financials Labor management Control Costs Food Cost Beverage Cost COS All Operating Expenses
• Execute updated floor sets and product change over in outlets based on needs of the business and seasonal periods.
• Act as manager on duty when scheduled to address customer service vendor concerns maintenance issues
• Partner with the sales lead team to support action plans that optimize results and ensure effective execution of operational initiatives
• Incorporate Loss Prevention and safety messages into daily operations
• Maintain OSHA requirements to ensure the outlets are a safe working and shopping environment.

Qualifications :

• 1 Years Retail Sales Experience
• Must have Maricopa County Food Handlers Card and AZ Liquor Server Certification
• Proven ability to drive sales results through a strong level of business acumen
• Demonstrated success in talent development/management
• Strong communication skills and ability to foster a customer focused selling culture
• Availability for varied weekly shifts including weekend closing and peak shifts

Remote Work :

No

Employment Type :

Fulltime

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