Job Description

Full job description

Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.

As a full-time employee of Contour Airlines:

• You are eligible for health, vision, and dental coverage as well as short-term/long-term disability and voluntary life insurance policies. If selected, these are effective on the first day of the month following your date of hire. Our current benefit enrollment guide will be provided during the onboarding process if you are selected for employment.
• You are eligible to participate in our 401(k) savings plan, which would also be effective the first day of the month following your date of hire.The Company match is up to 6%. Your eligibility to participate in this benefit will be in accordance with the normal practices and guidelines of the Company. Our current 401K enrollment guide will be provided during the onboarding process if you are selected for employment.
• You are eligible to receive paid sick leave. You can accrue up to 56 hours per year which will roll over each year until your sick bank reaches 480 hours.
• You are eligible to receive vested vacation hours. These hours are available to you on January 1st following your date of hire.
• You are eligible for non-revenue/space available (NRSA) travel privileges after completing six active months of service.
• You are eligible for a variety of leaves of absence including medical leave, non-medical leave for the care of a family member, maternity leave, paternity leave, personal leave, etc. Specific information regarding Contour Airlines leave of absence policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.

Additional information:

• The starting annual salary for this position is between $62,000.00 and $80,000.00 depending on your prior work experience. Based on your performance, you are eligible to receive an annual increase of up to 2.50% or more.

Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department athr@flycontour.comto discuss any specific needs that you may have.

Contour Airlines rapid growth has created exciting employment opportunities. We invite you to become part of the family.

Job Description:

The Lead Flight Follower shall provide tactical and strategic leadership through management of the activities, operations, and personnel of Contour Airlines Flight Operations as well as assisting in establishing and achieving the Company's goals and objectives while maintaining the highest level of safety and compliance.

Summary of Essential Duties:

• Responsible for supporting the flight crewmembers with operational control of flights and jointly responsible for the preflight planning and delay of flights in compliance with Federal Regulations and Contour Operations Specifications
• Work closely with other divisions within System Operations Control to ensure that flight crew members maintain the Company's mission of safety above all.
• Plans flights considering the effects of enroute winds and weather, balancing safety, and economy.
• Determines the minimum fuel supply necessary for the safe completion of the flight including any required alternate airports.
• Provides pilot-in-command with preflight briefing including aircraft and flight status as well as providing all current reports or information on airport conditions and irregularities of navigation facilities and all available weather reports and forecasts for weather phenomena that may affect the safety of the flight.
• Monitors the progress of each flight.
• Issues necessary information for the safety of the flight
• Cancels a flight if the flight cannot operate or continue to operate safely as planned or released.
• Responsible for rerouting or redirecting a flight based on economic considerations. This may include special routings, passenger convenience, and aircraft/flight crewmember utilization.
• Recommends flight plan alternatives.
• Coordinates aircraft diversions and recoveries
• Negotiates with air traffic control for alternative routings and reductions in air traffic control delays.
• Provides operations expertise to maintenance department and System Operations Control
• Monitors and processes data provided by flight crew members and stations.
• Trainer for new flight coordinators or crew schedulers
• Monthly reporting tasks as assigned by management.
• Irregular Operations Lead flight coordinator - restructuring flights in flight tracking system when delays or cancellations have occurred.
• First point of contact for irregular operations for flight coordinators
• Monitoring operations for future flights - ensuring proper permits, slots, or permission have been obtained for the operation.
• Monitoring international future flights for permits or fly over permits as needed.
• Monitoring operations for future crew scheduling irregularities; Working in direct communication with crew scheduling and travel.
• Appointing tasks as needed to flight coordinators to help with any irregular operations.
• Following up with other departments on operational implantations causing irregular operations
• Attend maintenance meetings.
• Direct supervisor of flight coordinators
• Other duties as assigned by management.

• Must be at least 23 years of age or older.
• Must have a valid drivers license and good driving record.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software.
• Able to pass a required 10-year work history review and submit to criminal history records check.
• Must understand, read, and write English.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Possess strong leadership, interpersonal and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others.
• Excellent interpersonal and conflict resolutions skills.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough knowledge of employment-related laws and regulations.
• Ability to manage multiple complex projects simultaneously.
• Excellent communication skills both written and verbal delivered with tact and professionalism.
• Ability to work independently and as part of a team.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
• Knowledge of dispatch and crew scheduling systems such as FOS, Sabre, CCS, CrewTrac.
• Be able to communicate maintenance information and recommendations to non-technical personnel in an informative manner.
• College Degree Preferred
• Hold a FAA Dispatch Certificate Preferred

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

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