Job Description

Fair Haven Community Health Care 

FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at over 143,000 office visits in 21 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “ To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive .”

For 53 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients.  We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.

Job purpose

The Chief Medical Officer represents the highest clinical position at Fair Haven Community Health Care. The person who holds this position is responsible for the strategy, quality, scope and breadth of the clinical services provided by FHCHC to all patients.

Duties and responsibilities

As a key senior executive team member, the Chief Medical Officer will serve as a champion to drive clinical excellence, quality improvement, and system-wide prioritization of patient safety while exceeding patient expectations for the overall care experience. Duties of a Chief Medical Officer may include the following but are not limited to:

• Participation on the Executive Management Team. The Chief Medical Officer will join the CEO, VP of Finance, VP of Administration, Compliance Officer, VP of Business Development, and Chief Operating Officer on the Senior Executive Management Team. This team meets weekly and as needed to address challenges, demands, and strategy for the organization.
• Oversight of each Clinical Department: Medicine, Behavioral Health and Dental. The Director of Medicine, the Director of Behavioral Health and the Dental Director report to the Chief Medical Officer. Director of Nursing is a direct report. The Chief Medical Officer will ensure that each program is adequately staffed, oversees recruitment of all clinical providers, pursues programs consistent with the mission of FHCHC, and has appropriate quality programs in place.
• Meets regularly with clinical directors.
• Participates in the organizational QI oversight committee.
• Working closely with the Executive Management Team, has responsibility for establishing productivity and quality measures and determining protocols aimed at supporting all providers with the needed tools to achieve goals.
• Chair, Credentialing and Privileging Committee.
• Responsible for oversight, strategy and integration of all clinical programs, including but not limited to Care Coordination, HIV, Diabetes, WIC/Family Visiting Program/Healthy Start, addiction medicine, specialty services and clinical service lines.
• Oversee and approve all collaborative clinical workflows, which may include new workflows with the hospital, state, community organizations or EHR-related tasks. Liaises with community partners.
• Advocacy at the city, state and national levels. Like all Community Health Centers, FHCHC is dependent on support from government to carry out its mission. The Chief Medical Officer will play a key role in this effort and that role might include serving on relevant committees, seeking out legislators to ensure that they understand the complex issues associate with healthcare delivery, etc.
• It is expected that the Chief Medical Officer see patients at least 1 day a weekly and accomplish other duties in the remaining 80% or less FTE time each week. The VPCA is expected to participate in both CME and enhanced leadership training annually and is provided an annual stipend to do this.

Qualifications

MD with prior management experience. The ideal candidate will be a strong communicator with relationship-centered interpersonal skill, detail oriented, financial fluent with hands- on leadership style. Fluency in Spanish is highly desirable.

Direct Reports

Director of Medicine

Director of Behavioral Health

Dental Director

Director of Nursing

Director of Addiction Medicine

Director of Quality

Director of Population Health

Clinical Lead for HIV and Gender Affirming Medicine

Executive Assistant for Internal Affairs

OSHA Status

Category I—Increased Risk Position

Potential exposure to hazardous waste and blood borne pathogens, clinical settings

Physical requirements

Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records, Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions. Manual Dexterity Required:  Ability to use a keyboard, telephone.

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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